FAQs for Discover Gift Boxes - Spring, Summer, Fall, Winter

Frequently Asked Questions for Discovery Gift Boxes

What are the purchase option for Gift Boxes?

All Gift Boxes can be purchases One-Time. Depending on the Gift Box you select you can also sign up for a subscription and save. Details will be on each Gift Box Page.

How Do I Select My Items?

You don't need to!! Our boxes are fully selected and curated for you! We offer many additional enhancements; if you'd like to further make your Maine Made Gift Box special!

Can I change the items in the current box?

Unfortunately, no - we aren't able to offer substitutions in our boxes. We aim to give a great selection and stay away from common allergens or other reasons for substitutions.

Do you ship to Military or International Addresses?

We ship worldwide including all US Military Bases. If we can be part of brightening the day of our military families – it would make us so happy. Unfortunately we can't accept international orders on this website- if you have an international shipment; just call us at 888-726-9377.

Yes! If you'd rather order over the phone, simply call direct Monday - Friday 9AM-5PM EST at 888-726-9377 or email at: Support@SeasonalMaine.com

Can I upgrade/downgrade anytime?

Yes. You can change your subscriptions at any time 48 hours priors to shipping. 100% Guaranteed.

When Will I Get My Box? How will I know it's sent?

We ship out a few days per week All packages ship through the US Postal Service and UPS. In addition, you will receive an email with a tracking number once your order has shipped.

How do I update shipping info, payment details, or cancel a subscription?

Click here to LOGIN to your account:

New Platform (Shopify) - https://account.neartisan.com

Legacy Platform (Cratejoy) - https://seasonalmaine.cratejoy.com/customer/login

or feel free to email support@neartisan.com or call 888-726-9377 & we'll update for you.

Can I call you with an order?